Lawkonsult Mobile App

1. Introduction

Lawkonsult values your privacy and is committed to protecting your personal data. This Data Privacy Policy explains how the Lawkonsult mobile application collects, uses, stores, shares, and protects your personal information when you use the app.

By using the Lawkonsult mobile app, you acknowledge that you have read and understood this Data Privacy Policy.

2. Personal Data We May Collect

For application operational purposes, Lawkonsult may collect and process certain personal data, including but not limited to:

• Full name
• Email address
• Mobile number
• Account login details
• User profile information
• Submitted inquiries, requests, or consultation details
• Uploaded documents, files, or images, if applicable
• Device information, such as device type, operating system, app version, and device identifiers
• Usage data, such as app activity, logs, access time, and feature usage
• Location data, only if required for app functionality and permitted by the user

We only collect information that is necessary for the operation, maintenance, improvement, and proper delivery of the Lawkonsult mobile app services.

3. Purpose of Data Collection

Lawkonsult may collect and process your personal data for the following purposes:

• To create, verify, and manage user accounts
• To provide access to Lawkonsult app features and services
• To process user requests, inquiries, or consultation-related activities
• To communicate important updates, notifications, or service-related messages
• To maintain the security, reliability, and performance of the app
• To troubleshoot technical issues and improve user experience
• To prevent fraud, abuse, unauthorized access, or illegal activities
• To comply with applicable legal, regulatory, or administrative requirements
• To support internal business, audit, reporting, and operational processes

Personal data shall be processed only for legitimate and declared purposes, consistent with applicable privacy laws and regulations.

4. Legal Basis for Processing

Lawkonsult may process your personal data based on one or more of the following lawful grounds:

• Your consent
• The performance of a service or agreement with you
• Compliance with legal or regulatory obligations
• Legitimate business or operational interests
• Protection of the rights, safety, and security of users, the app, and its services

Where consent is required, Lawkonsult will seek your consent before collecting or processing the relevant personal data. Consent under Philippine privacy rules should be freely given, specific, and informed.

5. Use of App Permissions

The Lawkonsult mobile app may request access to certain device permissions, such as camera, storage, notifications, or location, depending on the app features used.

These permissions will only be used for their intended app functionality, such as uploading documents, receiving notifications, or enabling specific service features. You may manage or disable app permissions through your mobile device settings, although some app features may not function properly if required permissions are disabled.

6. Sharing of Personal Data

Lawkonsult does not sell your personal data.

However, your personal data may be shared with the following parties when necessary:

• Authorized Lawkonsult personnel
• Service providers, vendors, or technical support partners
• Cloud hosting, analytics, notification, authentication, or infrastructure providers
• Legal, regulatory, law enforcement, or government authorities, when required by law
• Professional advisers, auditors, or consultants, when necessary for legitimate business purposes

Any third party that processes personal data on behalf of Lawkonsult shall be required to handle such data securely and only for authorized purposes. Under the Data Privacy Act, a personal information controller remains accountable for personal information under its control, including data transferred to third parties for processing.

7. Data Storage and Retention

Lawkonsult will retain your personal data only for as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required by law, regulation, contract, audit, dispute resolution, or legitimate business requirements.

When personal data is no longer needed, Lawkonsult will securely delete, anonymize, or dispose of such data in accordance with applicable data protection standards.

8. Data Security

Lawkonsult implements reasonable organizational, technical, and physical security measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, authentication procedures, encryption, secure storage, monitoring, audit controls, and restricted access to authorized personnel only.

However, while Lawkonsult takes reasonable steps to protect your data, no mobile application, internet transmission, or electronic storage system can be guaranteed to be completely secure.

9. Your Rights as a Data Subject

Subject to applicable laws, you may have the right to:

• Be informed about how your personal data is collected and processed
• Access your personal data
• Request correction or rectification of inaccurate or outdated data
• Object to certain types of processing
• Request deletion, blocking, or removal of personal data when legally allowed
• Withdraw consent, where processing is based on consent
• Request a copy or portability of your personal data, where applicable
• File a complaint with the appropriate data protection authority

The National Privacy Commission identifies these as key rights of data subjects under Philippine data privacy rules.

10. Children’s Privacy

Lawkonsult is not intended for use by minors without the consent or supervision of a parent or legal guardian. If Lawkonsult becomes aware that personal data of a minor has been collected without proper consent, appropriate steps will be taken to delete or restrict the processing of such data.

11. Third-Party Links and Services

The Lawkonsult mobile app may contain links or integrations with third-party websites, applications, payment gateways, authentication providers, or other services.

Lawkonsult is not responsible for the privacy practices, security measures, or content of third-party platforms. Users are encouraged to review the privacy policies of those third-party services before providing any personal data.

12. Changes to This Data Privacy Policy

Lawkonsult may update this Data Privacy Policy from time to time to reflect changes in app features, operational practices, legal requirements, or privacy standards.

Any significant changes may be communicated through the app, email, or other appropriate channels. Continued use of the Lawkonsult mobile app after such updates means you acknowledge the revised policy.

13. Contact Information

For questions, requests, concerns, or complaints regarding this Data Privacy Policy or the handling of your personal data, you may contact:

Data Protection Officer / Privacy Contact:

Email: lawkonsult.system@gmail.com

Contact Number: +639650859745